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Adherence to the principles of intellectual property rights and copyright
Pledge to make sure the content is up to date
Virtual Attendance Policy
Mechanism for receiving complaints and suggestions
The entity's commitment to obtaining technicians, administrators and technicians to obtain the center's certificates
Pledge to use e-learning systems that support various types of devices with different operating systems
Technical support
E-Training Teams

Pioneers Training Building,
Queen Rania St. - Amman Jordan

Jordan

+962 (6) 516 - 6422
+962 (79) 101 - 9999

United Kingdom

+44 (20) 8057 - 5900
EXT: 5900

UAE

+971 (52) 667 - 7069

Qatar

+974 4040 - 2121
+974 3000 - 9764

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+20 (10) 00 00 - 79 87

info@pioneersacademy.com

Copyright Laws

• Respect the laws and rights of intellectual property and copying, and circulation of any source (electronic or non-electronic) with special rights.

• Taking into account the reference to references and sources used within the system.

• It is prohibited to copy any part of any Pioneers Academy product, and share it in any form and through any electronic or non-electronic medium without prior permission, and legal prosecution is entitled in the event of committing this.

Pledge to make sure the content is up to date

Ibn Roshd Educational Holding Company undertakes to ensure that the electronic content provided in the programs is up to date, and that it does not violate national laws and policies. Ibn Rushd Educational Holding Company shall not be liable in any way for any malfunctions, inherent in the nature of the Internet, in accessing and/or using the Assara service or any default in its obligations due to force majeure or unintentional reason.

Virtual Attendance Policy

E-attendance is one of the foundations of learner success through e-learning and distance education. Simultaneous electronic attendance refers to the virtual presence of the trainee connected to the Internet on the virtual platform through a computer or mobile device, and to acknowledge whether the trainee is present in real time.

The most important e-attendance policies:

• The platform management undertakes the process of follow-up, supervision and monitoring of the trainees' access to the electronic platform.
• Monitoring and recording electronic attendance and absence automatically for trainees in lectures through virtual classroom systems.
• Electronic attendance reports are sent periodically to trainers.
• Trainees are informed of the rates of electronic attendance on the virtual platform.
• The student's failure to comply with the minimum percentages of the "electronic attendance" system (at least 25%) – leads to the student's failure to attend the entire training program and deprivation of the certificate.
• Minimum provision of simultaneous attendance hours (minimum of 25%)
• Virtual attendance is equivalent to regular attendance

The entity's commitment to obtaining technicians, administrators and technicians to obtain the center's certificates

The management of Ibn Rushd Educational Holding Company undertakes to provide a qualified training cadre, possessing the qualifications and skills necessary to manage and succeed the electronic training process with professionalism. It also pledges the commitment to obtain the technical, administrative and supervisory staff on the certificates of the National Center for Professional E-Learning. The entity's commitment to obtain the academic staff certificates of the National Center for Professional E-Learning when providing training in synchronous and asynchronous electronic mode.

Pledge to use e-learning systems that support various types of devices with different operating systems

The management of Ibn Rushd Educational Company undertakes to use an e-learning platform and systems that supports all operating systems of all kinds and to be compatible with all sizes and sizes of smart and tablet screens in accordance with the best applied quality standards.

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